Frequently Asked Questions
What are your shipping options and delivery times?▼
Mau offers standard and expedited shipping worldwide. Standard delivery typically takes 3-7 business days, while express options arrive within 1-2 business days depending on your location.
How do I return or exchange an item?▼
We accept returns within 30 days of delivery. Items must be unworn with original tags. Visit our online portal to generate a prepaid shipping label for easy processing.
What payment methods do you accept?▼
Mau accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible 'buy now, pay later' options through Klarna and Affirm at checkout.
How do you ensure the quality of your garments?▼
Every Mau piece undergoes rigorous quality control. We use premium, ethically sourced fabrics and partner with expert artisans to ensure your fashion staples are durable and beautifully finished.
